And now, an Apple Experience!

Wow. Its the only word I can use to sum up the experience I had with Apple following the not-so-wow experience with O2. They returned my iPhone hassle free by the Friday. So I was effectively without my phone for only 4 days.

But the story doesn’t end there. A new issue arose with the iPhone the day after I got it back. It got stuck in ‘headphone’ mode for some reason. I contacted Apple who were most apologetic. In fact they also agree to provide the replacement courtesy phone while mine was being repaired free of charge. Turns out I was able to resolve the issue without needing to send it off again but either way, it left me a positive experience despite the fact the iPhone had a potential new fault.

Lessons to be learnt O2 Ireland…