LowerTheTone.com » Apple Ireland http://www.lowerthetone.com lower case banter in an Upper Case World Sun, 05 Feb 2012 20:10:47 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 And now, an Apple Experience! http://www.lowerthetone.com/2009/09/and-now-an-apple-experience/ http://www.lowerthetone.com/2009/09/and-now-an-apple-experience/#comments Mon, 21 Sep 2009 20:54:41 +0000 Face http://www.lowerthetone.com/?p=227 Happy iPhone
Wow. Its the only word I can use to sum up the experience I had with Apple following the not-so-wow experience with O2. They returned my iPhone hassle free by the Friday. So I was effectively without my phone for only 4 days.

But the story doesn’t end there. A new issue arose with the iPhone the day after I got it back. It got stuck in ‘headphone’ mode for some reason. I contacted Apple who were most apologetic. In fact they also agree to provide the replacement courtesy phone while mine was being repaired free of charge. Turns out I was able to resolve the issue without needing to send it off again but either way, it left me a positive experience despite the fact the iPhone had a potential new fault.

Lessons to be learnt O2 Ireland…

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